DELIVERY OPTIONS
We are committed to sending your orders anywhere in the world and will do our utmost to ensure that we do this in the quickest, safest and most cost-effective manner at all times.
Our delivery options can be found here. Please note that all deliveries must be signed for on arrival.
GENERAL
- Customers may be subject to standard fraud prevention checks.
- A signature will be required upon receipt of the goods; if there is no one available to accept the parcel, a calling card will be left for you to re-arrange delivery.
- We are currently unable to deliver a PO box or freight forwarding address.
- If you have any shipping questions, please email hello@ybdfinds.com.
- Please note that currency conversions on ybdfinds.com are calculated at +5% of the current mid-market rate. Customers may also incur currency conversion charges directly from their bank/credit card company, which are outside of our control.
Stock permitting, all orders are usually dispatched within 2-3 working days unless otherwise stated in the product description, as some products are made to order. Depending on the delivery option you have selected, and provided you are a United Kingdom customer, please allow up to 5 working days for delivery. If any item cannot be delivered within this time, we will inform you of the reason for the delay, along with a proposed delivery date.
Goods will be sent to the address given by you in your order. We hold the right to refuse delivery to specific addresses.
If your delivery address is outside the United Kingdom, your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for any additional charges for customs clearance. Customs policies vary widely from country to country. We recommend you contact your local customs office for further information on how this might affect you and your order.
Britain’s decision to leave the EU means significantly increased admin & shipping costs. Whilst we have passed on as little cost as possible to our customers, unfortunately, we have had to impose a minimum order value of £200 for orders from the EU. We are very sorry for this.
YBD Finds is responsible for the goods until the point of delivery as stipulated in the original order. If the customer instigates a change to this delivery arrangement through direct contact with the delivery company, they assume responsibility from this point.
